Delivery Policy
We aim to provide our customer an appliance within 7-10 working days.
Most of mainland Britain is covered, however the customers in the areas where our couriers do not cover will be contacted and receive a full refund.
A signature is required upon receipt of delivery.
We have two delivery polices:
· Local deliveries in Leicestershire
· Nationwide deliveries
All deliveries in Leicestershire are free unless stated.
All delivery times are an estimate are our subject to change. Normally, if it is a stock item and you live in Leicestershire you will receive your appliance the within 48 hours.
We deliver appliances using our own fleet in our immediate geographical area of Leicestershire.
Local deliveries in Leicestershire
Delivery days
Monday - Saturday
Delivery slots
Morning slot 9am-1pm
Afternoon slot 1pm-5pm
In Leicestershire we can offer a "Call first" option, however we ask that you make sure you answer as you may miss the time slot.
If you require a late evening delivery it may be possible that we could use a subcontractor but the would be at extra charge of £20.
Nationwide deliveries
The standard nationwide delivery charge is £25 unless stated.
Your order will be dispatched directly from the manufacturers distribution centre. They will be in direct contact with you to organise a delivery. We can ask for special instructions such as "Am if possible" or "Call first". However we cannot guarantee they will carry such a request.
Some suppliers may not have a home delivery service available. In these instances we will distribute the product from our warehouse using a courier. The delivery charge may vary in these cases. We will obviously advise the customer on the charge.
We strongly advise our customers not to book fitters until they have received their goods and checked them for damage. Delivery is based on a one man door step delivery only to a ground floor location in England and Wales. An additional redelivery charge of £50 applies if an appliance has to be redelivered due to difficult access or customer absence.